Contact information

Contact Information

This Contact Information page provides official store details for WarmHug.

Store Details

Store Name: WarmHug
Website: warmhug.store
Email: support@warmhug.store
Phone: 270-212-1707
Business Address: 1002 South Green Street, Henderson, KY 42420, United States

Customer Support

For questions about products, orders, shipping, delivery updates, returns, refunds, or general store information, please contact us by email.

Primary Support Email: support@warmhug.store

When contacting us about an order, please include your order number and the email address used at checkout. This helps us locate your order and respond more efficiently.

Response Time

We aim to respond to customer messages as quickly as possible during normal business days. Response times may vary during weekends, holidays, or periods of high order volume.

Product Support

If you need help choosing a blanket, throw, comforter, or home comfort product, please reach out to us. Our team will be happy to help you find a suitable option based on your needs, season, and preferred style.

Returns and Refunds

For return or refund requests, please contact us within 30 days of receiving your order. WarmHug offers free eligible returns and refunds within the 30-day return period.

Official Contact

All official customer service communication should be made through:

support@warmhug.store